Frequently Asked Questions

How long do the knee pads last?         
We have never had a pad wear through in our EezNeez work pants with knee pads, and have been selling them for 15 years. The knee pads will definitely last the life span of the garment under normal wear and tear.

Do the knee pads compress over time?
No that has never been a problem.  We use high quality neoprene knee pads with excellent compression resistance.

Are the built in knee pads water proof?
Yes 100%, keeping your knees protected from damp and cold surfaces while working.

Can I take the knee pads out?
No, pads are permanently built in knee pads.

Are the waist sizes of EezNeez pants similar to other leading brands of Workwear?
We strongly suggest that you view our size chart and video to ensure you get the correct size, however the waist dimensions of our pants are similar to other leading, workwear brands.

How do I know if I need Short, Regular or Long pants?
Measure from tight under your crutch to your heel and compare this measurement to our size chart.  It is important to get the correct leg length so that your knee lands on the pad when kneeling.

Where can I buy EezNeez workpants?
Please see our Retailer page for your closest retail outlet. Simply enter your postcode and suburb to display a list of outlets nearest you.

Do I need to have a Paypal account to buy online?
No a Paypal account is not essential.  We accept Visa, Mastercard or Paypal Account payments, however all payments are processed securely by Paypal.  Follow the prompts at the checkout to select your preferred payment method.  Please see our Payment information page for more details.

How much does shipping cost?
Shipping is FREE within Australia.

Do you deliver outside Australia?
No, we only deliver within Australia.

Can I track my order?
Yes, you will receive an email from Australia Post with a tracking ID so that you can check the delivery status of your order.

When will I receive my order?
Once payment is confirmed, goods will be dispatched Mon, Wed or Fri, or the next working day for orders received on weekends and public holidays.  Please see our Shipping page for more details.

Can I return my order?
Garments purchased within Australia may be returned within 14 days of purchase. Please see our Returns page on how to return your garment.